At Grandora Mart, your privacy matters to us, and we are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you shop with us, whether through our website, mobile app, or customer support channels. Our goal is to ensure your shopping experience remains safe, seamless, and trustworthy.Information We CollectWhen you interact with Grandora Mart, we may collect certain information to better serve you. This includes your personal details such as your name, contact number, and delivery address. For secure transactions, we collect payment information that is processed through trusted and encrypted gateways. In addition, we may gather order history and browsing activity on our platform to understand your preferences and improve your shopping experience.How We Use Your DataThe information we collect is used solely to enhance your shopping journey. We use your details to process and deliver orders accurately and on time, as well as to provide personalized recommendations and improve the services we offer. Occasionally, we may also use your contact information to send you important updates about your orders, promotions, or new product launches — but you always have the choice to opt out of marketing communications.Cookies & Tracking TechnologiesTo make your experience better, Grandora Mart uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us:Recognize you when you return to our platform.Save your shopping preferences and cart items.Analyze website traffic and improve functionality.Show you relevant promotions or recommendations.You can manage or disable cookies at any time through your browser settings. Please note, however, that disabling cookies may limit some features of our website or app.Data ProtectionWe take your data security seriously. Grandora Mart uses secure servers, encryption technology, and trusted payment processors to protect your personal information against unauthorized access or misuse. Your details are never sold, rented, or shared with unrelated third parties. Information is only shared with delivery partners and service providers when necessary to complete your order or provide support.Your RightsAs a customer, you have full control over your personal information. You can request to access, update, or delete your data at any time by contacting us at support@grandoramart.com. Our team is committed to ensuring transparency and responding to your privacy concerns promptly.At Grandora Mart, we value the trust you place in us, and we remain dedicated to safeguarding your information every step of the way.